Guarantee

• The product you bought was defective or damaged.
• Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).
•A shipping error occurred on our side.

• In case you received a defective item, the customer has up to 7 days

• In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.

• Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.

• The product’s seal must be verified by the customer service team.

• In no event shall KDERZ be liable for any incidental or consequential damages, including but not limited to loss of business, profits, or equipment.
KDERZIis not responsible for any damage due to misuse, abuse, or neglect. We are only responsible for products that are damaged during delivery or product that come with a manufacturing defect.
Modifying a product without KDERZI authorization will void the warranty.

Shipping

• We ship worldwide.

• Items are usually shipped out within 48/72 hours during the business days after payment has been received.

• Sellers are not responsible for service transit time. Transit time is provided by the carrier.

• International buyers are responsible for duties and customs fees.

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